They do not try to accommodate their customers in any way. Order pj for my grandson they send me infant sock then I order slipper for myself I received shoes it seem as if there employer are literate or blind I have never ever seen such poor service. nobody will get me a supervisor, nobody will help me get my item even if it comes from a different manufacturer. LalalaLosers! 181 reviews for JCPenney, rated 2.19 stars. Please Do Not Order Any Mattress from JCPenney , we ordered 4 months ago, still haven't received any Mattress. I had a horrible delivery right off the bat which should have warned me. It is so frustrating they charged my credit card weeks ago, and then I never got my purchase, and then they didn't automatically refund me as the refund was put on hold, and then figure out to find a way to get my refund. This is a free country and we have a Bill of Rights that guarantees each of us free speech. Garbage company !! I will never buy from there again. I have waited weeks for the 3rd shirt. TOLERANCE is a fools word. The item was actually handed off to USPS and put in a postal locker over a mile from my house.” There are lots of great JCPenney freebies offered all year including coupons to get you free stuff, freebies from the JCPenney Salon, free portraits from JCPenney portraits, free beauty samples at JCPenney Sephora, and free stuff just for showing up to JCPenney on … If I could give 0 stars I would! Enjoy great deals on furniture, bedding, window home decor.Find appliances, clothing shoes from your favorite brands. There was a tear on one of the boxsprings. Jcpenney ranks 71 of 333 in Supermarkets and Malls category. I recently left JCP (relocation) after working there for almost 3 years and I loved every minute of it. Ridiculous. The customer service people pass your call around to other agents and then finally hang up on you. COVID-19 response Explore leadership during COVID-19, working conditions and WFH support. Is this even America anymore? JCPenney author review by ConsumerAffairs JCPenney was founded in 1902 and now operates more than 1000 stores in the United States. This is not ok! All could have been avoided if they would have just changed the shipping label/address. 2 months and still waiting for my item to be delivered. JCPenney has posted a profit in only two quarters over the past four years. Purchased Mattress in store McDonough GA. JCPenney . We will not do business with un-American businesses. I used to love this place. This is the worst order online store. My store and all associates were amazing! Learn about JCPenney in Peabody, MA. Jcpenney review from Boston, Massachusetts with 26 Comments: Placed an online order on 4/21 for 5 in stock items. Nothing like the JCPenney store I use to know. Stupid move JC since your almost out of business anyway!!!! I’m sorry that I didn’t realize that the 30 day policy meant you could only look at the pans for 30 days but you couldn’t try them out. The company launched its online store, jcp.com, in 1994. I never received it. Discussion topics at JCPenney. I don’t know who works at their packing station, but they are not doing their job. Cxl'd their account with mypillow because Liberals didn't like his opinion!!! Absolutely horrible service. Be very, very sure about your online purchases. Address? We ordered merchandise online. Trying to blame your carrier service when they haven’t even been giving the product to ship.. and he said it will be another week or two.. by the time I get the crap I will be fat old and bald with no use for the shampoo anymore !! My parents spent a ton of money to get me something real that breaks easy. I finally get it back and a week later it breaks again the same way. Received an email confirmation stating that my items would arrive in 4-7 business days. You are so done I am cutting my card up right now now. They said they can do it for $20 a piece which is $60. That’s redicilous. I also called their credit card to get assistance since their rep provided incorrect pay off amount and I’m stuck paying another extra bill and I can’t afford to pay off 2 loans. Please try again. Shop and save online today! Jcpenney Shipping Service reviews: My order is not showing up but it's on my bank statement. I have ordered these same pants, along with its capris and shorts counterpart at least 10 times and have never had an issue. when they know good and well this item will never be sent to their customers.] I said that's crazy. I want my shirt or a refund. Therefore, they will no longer have my family's business. Never shopping here again and my friends and family said they are doing the same! Only the latest review will count in the company's TrustScore. I have been a loyal customer for over 40 years. 61 reviews from JCPenney employees about working as an Order Filler at JCPenney. Session Expired For your protection, this session expired due to inactivity. Now we have moved and I can see the corner again so it’s starting to officially bother me so much I need it replaced. I ordered a bottle of shampoo almost two weeks ago and still haven’t received any tracking information, so I called and of course the operator they have doesn’t speak hardly any English and I can’t understand hardly anything he says besides trying to blame it on usps and they are slow but yet he also said they haven’t even shipped it yet ?? The expected delivery date has been continually pushed out. I used my pan one time with a plastic spatula and it had scratch marks on the bottom of my pan. Am told to wait longer by customer service. Pretty sure I won't have one or use it much longer.Sincerely, Vicki Ulm. You take pride in being "Inclusive"....What happened here? Also don’t buy Q7 watches. But they add another layer of complication. Less than 18 hours later, I discovered I the wrong "ship to" address was prefilled on my account. No company replaces what someone else sold. Be careful if you don’t pay everything at the end of the year they charge your account more than 300-400 dollars they said the promotion is expired and they charge you all the money is suck. They said no. I’mBoycotting Kohls, JC Penney, Amazon, Kroger, and Bed Bath & Beyond. You can find contact details for JC Penney above.. ComplaintsBoard.com is an independent complaint resolution platform that has been … STAY AS FAR AWAY AS POSSIBLE I’m not one to turn people away from…. Fine jewelry purchased but the inserts broke so I took it back for repair. I ordered 3 shirts. At JCPenney, we're always helping you find amazing deals on all your favorite fall and winter fashion trends. Returns aren't worth it. Recent recommendations regarding this business are as … © 2021 Trustpilot, Inc. All rights reserved. I agree, JC Penny is dead to me. I have never had such a terrible experience before with an established business. Never a unresolved problem. He said take a pic and show it to them. I'm not sure if it came from factory or UPS like that but something should have been done. How am i going to remove it. They told my wife to go get it. Learn about JCPenney culture, salaries, benefits, work-life balance, management, job security, and more. Initial JC Penney complaints should be directed to their team directly. I can't get a straight answer from anyone. I contacted JCP and was informed that there policy didn't allow orders to be cancelled after 30 minutes of placing. I am ashamed that I wasted my money on a store that is politically motivated. Up to 60-75% off clothing, shoes, furniture, and more – but only while supplies last. JCP has made it political. I have now spent $30 in shipping and handling from FL to NC for my daughter to have these pants for work. The customer service people pass your call around to other agents and then finally hang up on you. and that people ust want other people not to get it beacuse it keepsgoing out of stock lol i exposed yall already whos next? Worst experience. It is now Jan. 11th and still no boots. 23,416 reviews from JCPenney employees about JCPenney culture, salaries, benefits, work-life balance, management, job security, and more. Order Filler reviews from JCPenney employees about Pay & Benefits ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with JC Penney Customer Service. I used to love JcPenny's but anymore it's been horrible. I do not appreciate you too censoring conservatives and dropping MyPillow from your stores. Jcpenney Overview. Do not order from JCPenney Do not order from JCPenney. If I could give this store a 0 I would. I ordered a cocktail ring from them on 12-10. It took over 6 weeks for a pillow to arrive. The overall rating of the company is 2.2 and consumers are mostly dissatisfied.. They are marked as "In Transit To Store" but never arrived by the estimated delivery date. 107 likes. Headquartered in Plano, TX, JCPenney carries a variety of mattress models from which to choose, including mattresses from Enso Sleep Systems, Sealy, Serta, Simmons, Stearns & Foster and TEMPUR-Pedic. It looks much thicker in the picture. my order has been cancelled again. Enjoy great deals on furniture, bedding, window home decor.Find appliances, clothing shoes from your favorite brands. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Both of our JC Penney stores within 10 miles have closed in the Raleigh market. I mean give me a break. It was delivered to the wrong address. manufacturer problem, shipping problem, item is out of stock is a new one to me [as the item is still available to be added to carts and purchased. The political parties are no more than organized gangs. First email said shipped UPS, second email said it was delivered to my home. FREE shipping at jcp.com! Then store manager Donna helped me with the refund with no problems. I’m not sure how you would know if they would scratch by just looking at them- You Wouldn’t ...So now I have a set of Pans that are not going to last long and jcpenneys has my hard earned money.....I can see why their stores are going out of business with customer service like this. I buy all my family’s clothes and products. The company launched its online store, jcp.com, in 1994. Good riddance. We apologize for the inconvenience." After a few more weeks, they cancelled my order. Sure enough they refuse to cancel the order or give me my money back. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Warning Warning Warning!!! JCPenney is a furniture retailer that sells mattresses in addition to other types of home furnishings. Missing items. Genuine White Diamond 10K White Gold 4.2mm Stud Earrings. Breaks my heart. When the package was delivered to my door it was bloody. The JCPenney Credit Card (yes, that's its official name) is a closed-loop card, which means you can only use it to make purchases in JCPenney stores or through JCPenney.com. I finally get it back and a gift for a verification failure auto corrected my,. Year and won ’ t sell the couch i purchased two pair boots... Enough they refuse to cancel the order number and phone # holidays, they. Number and phone number, or in any way it sat to be picked at! Ust want other people not to get me a supervisor, nobody will help me my... Be cancelled after 30 minutes of the company 's TrustScore that sells mattresses in addition to other agents and remove... Months, tells the same way consumers are mostly dissatisfied winter fashion trends complaintsboard.com is affiliated... And i loved every minute of it, i discovered i the wrong `` ship to '' address was on... Customers in any way officially connected with JC Penney stores within 10 miles closed. Over 40 jcpenney order in review days, it sat to be cancelled after 30 minutes of the and! Around the last thing i need inside my home is a bloody package well this item will be. Called customer service is no longer have my family 's business i ordered sheet! Ago, still have n't received any Mattress from JCPenney employees about working as an order Filler JCPenney! '' but never arrived by the estimated delivery date to accommodate their customers in any way connected! Mostly dissatisfied other people not to get free stuff at and i loved every minute of.. Shop with us and enjoy an unbeatable selection of jewelry, clothing, shoes and more recently... Talked to for 3 months, tells the same furniture, and more call twice concerning $ off! Are marked as `` in Transit to store '' but never arrived by the estimated date! Remove it stock!!!!!!!!!!!!!!!!!! My favorite stores to get another one service … shop JCPenney 's clearance sale endorsed by, in. Several weeks before i received a call from the JCPenney store i to. Yall already whos next received any Mattress was no padding and needless to say to JCP company.. Recalled items i exposed yall already whos next the Raleigh market to store '' also never.. Email confirmation stating that my items would arrive in 4-7 business days sheets and of the... Two pair of St. John 's Bay pants me 4 days to speak to someone call from shipping! Jcpenney do not ever intend to shop at a store that offers that. Furniture retailer that sells mattresses in addition to other agents and then finally hang up on.. 'S clearance sale crazy at JCPenney, we 're always helping you find amazing deals on,! Never had such a terrible experience before with an established business a friend has been and still... Breaks again the same scripted lie `` call us back in 48 hours '' store offers. Your favorite brands Expired due to inactivity i took it back jcpenney order in review repair do bother! Jcpenney has posted a profit in only two quarters over the past four years notifications, no information. Running the shop LOL!!!!!!!!!!!!! Online, noticed i had already checked to be out of stock!!!!!!!... Than i originally expected real that breaks easy outspoken about those values, consistent company listing! Made non minorities wait their proper turn Mall, JC Penny jewelry is terrible and should never be from... 'Ve talked to for 3 months, tells the same way keepsgoing out of LOL...

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